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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Melbourne, VIC 3000 Australia
Good quality, nice hard.
Quality is good. I take it not once. I really like this store. The store promptly solves questions. This time the delivery was very long and the parcel was lying at the courier for a month. They said that they called-and in fact they only called 1 time 27.07 .. The seller found the phone courier service and decided the question. Thank you. The store is great. Seller is not responsible for bad delivery service
Отличный ролик, прилетел очень быстро.
6 days delivery. I liked the video. Big relief. Good work on muscles. Thank you!!!
Delivery less than a week in St. Petersburg. The thing is great. My back is relaxing.
Great video. The dimensions correspond to the declared (33 cm by 14 cm (at the extreme points of the roller)). Let's see how it shows itself over time. After three weeks, the tops of the pyramid (wrinkles in the photo) are crushed. Took for 700 R. Recommend
Good thing, I recommend to everyone who has problems with his back.
Super!
The goods came quickly. The quality is good.
Walked about 1.5 months. The quality is pleasant, dense, all as in the photo. I did.
Delivered as fast as possible! I first receive the goods a week after order! Delivery by courier. The roller is of quality, fully conforms to both the image and the description. Recommend!
The quality is good, the description is consistent, delivery by IML courier for 2 days to SPB. Seller recommend
Ultra fast delivery
Everything came quickly, everything is quality, the roller is dense, does not bend
Got the video in the mail. Very satisfied with the order. Thank you Ali Express❤️
very good quality product. thank you very much!
Great roll. Strong (I sit on it riding on the pop), for the back also very much like, at first it was hurt to roll in the area of shovels, now very good. Roll relaxes well. Very happy. Register on the link http://Megabonus # Com/?u = 28716 (after MegaBonus instead of # put a point), and get the biggest percentage among all cashbacks. Before each purchase, go to MegaBonus and then make a purchase.
Great video. Everything is visible in the photo. Delivered quickly. Even faster than it was stated. The quality is excellent. Light smell, disappeared in 15 minutes. Probably from packing.
Delivery 2 weeks. The product is great.