SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TriSarte (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trisarte.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For such a price, the quality is good. At 48 size took L.
Swimsuit came in a zip package of the week for 3. size s came up perfectly, the top is 1,5-2 fit, there is a small push-up, panties landing low, behind as usual panties (not Brazilian), there is a hygienic sticker. On the quality of claims there is no smell, no thread does not stick out, sewn smoothly. Order satisfied
Very fast shipping and shipping! Product compatible with description, nice color, well finished.
Товар пришёл за неделю в Москву, мои параметры (87-64-95) обычно лиф беру 75С, все супер, только трусики чуть давят, не на поясе, а где ягодицы прикрывают. Все отлично, быстро, качество хорошо, наклейка на трусиках была, были в пакетики фиоменом, паралога мало на лифе - но это и супер)
купальник попа полностью прикрыта, швы на трусах можно было бы сделать не такими жёсткими, ну да ладно. Чашечки на мою 2 подошли хорошо, грудь держат прекрасно. размер М вообще на рост 164 и вес 53кг сел отлично. продавца рекомендую, да и пришел купальник очень быстро, за 2 нед до СПб
Купальник пришёл за 23 дня. Качество отличное, на плавках защитная наклейка. Форма бюстгальтера оч удачная для небольшой груди. Thank you so much!
Great swimsuit! Everything, as in the description. On parameters 85/65/94 s sat perfectly arrived in 20 days
Excellent swimsuit, amazing quality! Bought at a discount from telegram @ chinagoodbuy
Отличный купальник, всё нравится. Чашка в размере купальника М ближе к С, но на В тоже смотрится норм за счёт удачной формы, но по факту чуть-чуть пустоват (но об этом будете знать только вы). Есть пушап.
Is a really nice bikini set !!! Love it . Took forever almost 2 months . But I like it a lot . Very nice pack !
Locked 19.06, denied on New Post 06.07. Swimsuit harosho Yakushi, kolir olivka, yak in the third photo. My rosmir 42, I wear blousgalter 80 V, panties S, Rist 155, pydіischov real. The shower is delighted with the swimsuit, the store recommend.
The swimsuit corresponds to the cost. The strands are torn, there are small "tightenings" on the top of the swimsuit. On 44 Russian size M slightly freely (I have 69 cm girth under the chest). I probably should have taken s. What he feared, it turned out-under the breast very freely. I think the way it gets wet will be even more free. But the delivery was fast. Thank the store for that.
Beautiful color, the seams are neat, but the sticking threads are still there (I do not see in this serious minus), a small pushap, does not stink with plastic or anything else, a hygienic sticker on the swimming trunks is available At its 84-63-94 took the size of S Chest between the second and third size (usually take 75C), feels in bust freely, nowhere does not press, stock for a full three is available The melting is wide, the landing is normal, the front slightly folds are collected, nowhere do not crash-the size approached With the store did not communicate, to Moscow reached in 13 days
The order is made on April 30, received on June 15. Swimsuit is incredibly beautiful, the seams are even, looks chic. I'm happy with the purchase.
UZ Tokia Kaina visai padorus. medziaga Nestora. dydis Tiko, Gal kelnaites galetu but mazesnes Ant mano klubu 96cm. liemenukas Tiko Ant 98 cm biusto 75C. reiks typewriter uzsegima pamazint, NES laisva. Po krutine mano 82 cm.
Almost came to his wife. The quality is good. Threads are not stuck. No odors.
Fast Delivery
Everything is fine, good metal clasp, print as in the description
The package was tracked all the way. She came to me in 20 days. The swimsuit is exactly the same as the picture. The quality is good. The size was right for me.
It is beautiful and excellent quality