We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Melbourne, VIC 3000 Australia
Super fast delivery, keyboard is amazing, quality ratio unbeatable price, super soft touch without any obstruction. The raton is ergonomic, very soft too, the dps selector is very well calibrated and conveys a robust feeling. I am really happy and recommend this product and this shop.
All the fire, the Clave has 3 modes of illumination, the buttons are a little high, overall satisfied
Great keyboard and mouse!! Quality really surprised me, out delivery that just coming faster than the parts that asked here in Brazil!!! Highly recommend this store.
The parcel came very fast, the quality of the keyboard itself is very good keys when pressed can not be heard that I am very pleased with how much will serve to show time!!!
The goods are received in a short time, thank you. Upon receipt, the packaging was cut, but the goods themselves without any damage. I have not experienced in the work yet.
The purchase in general was satisfied. The mouse is quiet (PKM and SCM, other loud), but in the hands of two weeks did not press, from strength, quite, although my palm is average. The keyboard is mechanical, backlit. True, I do not know why, but for me, as a gamer with experience, a certain effect of "pressing the keys despite them" is not present on this keyboard. But how to know, maybe I'm special. The only negative is delivery. In Ulyanovsk, and this is by the way a regional city 900 km from Moscow, delivered from the Russian warehouse for 1 month and 1 week!!! On the goods should not then stand the label of fast delivery!
Excellent keyboard, quality.
The order arrived fast, good packing, just a little crushed the box but the product received no damage, the mouse performs its function, the click is not loud and the colors change constantly. The keyboard hasn't been used but it looks great.
Kit good, recommend. Was a good purchase price. Keyboard keys high and brightness led adjustable. Not to mention that the LED can be off totally. Big Mouse, with a firm grip and button double click. Ideal for games. Even with the pandemia and strike in office, arrived in 26 days here in Ceará.
Mouse heavy functional is still unknown, probably "What you need") thank the store and manufacturer!!!
A quality product was ordered from the warehouse of Rosia for less than not. If you know how to switch the backlight, then the coma and mouse are also top.
Clava came without the ESC key, through the dispute returned some money
Product as described. Arrived on time and with good quality.
спасибо большое магазину,продавцу, клавиатура и мышка соответствует заявленному качеству,при подключении к ПК заработало сразу.Доставка около двух недель.Кнопки на клавиатуре и мышки срабатывают мягко в общем мы очень довольны качеством и ценной.
Клавиатура с мышкой пришла как в описание!!! Качество норм))) продовец отправил быстро!!! Посылка дошла за 2 недели!!! Рекомендую!!!
It works well. The LEDs aren't the best, they are pretty dimmed. You can change the brightness but it's still not so bright anyway. Also, there is a button to turn off the LEDs completely. The keyboard feels ok, not something special. The mouse is pretty big, it has some very light LEDs which can't be controlled AFAIK. It has dpi control with 5 modes (from really slow to really fast). It's pretty light weight but you can adapt to it. Anyway, it was packed really well and recommend!
Спасибо, получил всё в целости и в рабочем состоянии. Правда не понял, почему один заказ, клавиатура плюс мышь, были отправлены двумя разными посылками и прибыли с разницой в несколько дней? Ну да ладно, главное пришло) мышь удобная, интересная, бесшумная. Клавиатура приятно подсвечивается, подсветка регулируется и отключается, довольно удобно. При заказе важно понимать, что за такую цену ты не купишь супер качества, но вполне годно, спасибо.
Получил посылочку, ждал Сдеком, а оказывается на почте лежит и никаких оповещений не шлёт, хотя кучу посылок забрал за это время. Всё работает, первое впечатление довольно положительное, спасибо.
Клавиатура и мышь начали работать при подключении к компьютеру. Полностью все работает.
Everything is just a bomb, all the lice came quickly in 9 days.
My charm is a beauty, even if the keys are Spanish it changes position.
Клава норм.при доставке вылетела одна клавиша вставила все теперь все хорошо
Fast shipping and delivery. Well packed. Nice keyboard and mouse. Thanks.
Everything came normally, as it took a long time to send could not, but in the end it came even earlier.
Мембранная клава, все супер, заказывал вместе с мышью, мышь имеет 4 типа dpi.