We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Melbourne, VIC 3000 Australia
Perfect!
Fast shipping. Sound above average. Charge the earphone lasts about 4 hours.
Good quality with respect to the price. The sound is not excellent but it is fine for what is paid. The packaging was also well protected.
Fast shiping. Good quality.
всё НОРМАЛЬНО, ХОРОШО! Сконнектились мгновенно , но только после полной зарядки. Зарядки после распаковки не было совсем, поэтому испугались что "парочка нерабочая".. Звук вполне приличный, вполне устраивает, форма и качество продукта тоже достойные вполне. Спасибо ! Будем надеятся на долгую работу!
Wow great sound, I must say I actually prefer physical button on these in contrast to the touch sensitive buds in t-elfs.
покупала за 1030 рублей,доставил курьер,за 5 дней, хорошее качество за такую цену,покупаю уже вторые
Produto muito bom, original! Falta um pouco de grave, coisa que vc pode conseguir com o equalizador... no geral eu achei melhor Xiaomi. Chegou em um mês graças a nossa grandiosa equipe dos Correios, mas como estamos em uma pandemia, vou dar um desconto.
mooi
muito bom, chegou rápido vindo do Brasil, caixa bem embalada
The product is good. Clarity is perfect. Don't expect bass from this model. It's a decent product for conversations, watching movie. Delivered within One month on the 4th week to Canada Pros: Face recognition technology Cons: Earphones do not connect automatically when the charger box is opened. Higher models do have this feature.
Доставлено за 4 дня, супер наушники. Звучание отличное. Хорошо держит заряд , не шумят. Я в восторге.
Otimo aparelho e otimo vendedor veio tudo certinho ..... top top
Headphones good delivery Fast 7 days to the Yaroslavl region
They're great. I really liked them. The only thing is they're a little big but it's the least they sound very good I give them 10 price quality are great I recommend they arrived on the date indicated before but Post was late to get them to me. Great product bluedio.
bom
Came early and was very well wrapped, very eazy to connect to the phone and you can swap between the buds seamless and the sound is just the way it should the mids the highs and the bass all tuned perferct
Super!!! 11 days and the goods at me in Kiev. The goods are very satisfied and I order not the first time. And I will order more. Packing quality, blown. Delivery to new mail.
Excellent product. Amazing Sound
same as description. Good quality